Delivery & Payment

Shipping policy

We provide worldwide shipping from our fulfillment centers in the UK, US, Australia, and Japan, ensuring faster delivery and hassle-free customs clearance.

Processing Time

Orders are processed within 1–2 business days.
Tracking information will be emailed once dispatched (may update online after 1 business day).

Shipping Costs & Free Shipping Thresholds

United Kingdom: 4 GBP flat rate / Free for orders over 30 GBP
European Union (27 countries): 4 EUR flat rate / Free for orders over 42 EUR
United States: 7 USD flat rate / Free for orders over 50 USD
Canada, New Zealand, Qatar: 5 USD flat rate / Free for orders over 50 USD
Australia: 12 AUD flat rate / Free for orders over 60 AUD
Asia (Singapore, South Korea, Malaysia, etc.): 5 USD flat rate / Free for orders over 40 USD
Japan: 800 JPY flat rate / Free for orders over 7,000 JPY
UAE: 25 AED flat rate / Free for orders over 150 AED

Specific Regions:

10 USD flat rate (no free shipping): Luxembourg, Saudi Arabia, Iceland, Malta, Montenegro, Kuwait, Andorra, Albania, Ukraine
5 USD flat rate (no free shipping): Egypt, Slovenia, Serbia, North Macedonia

Other International Regions: 5–10 USD flat rate (no free shipping available).

Accurate shipping costs and delivery estimates are displayed at checkout.

Estimated Delivery Times

UK: 5–7 business days
EU: 5–10 business days
US: 1–5 business days
Canada: 7–14 business days
Japan: 2–5 business days
Rest of Asia: 2–5 business days
Australia: 3–7 business days
New Zealand: 5–12 business days
Rest of Middle East: 7–15 business days
Other Regions: 7–15 business days

Delivery times may vary depending on customs clearance and local couriers.

Duties & Taxes (No Extra Charges)

All orders are shipped DDP (Delivered Duty Paid). You will not be charged any import duties, VAT, or customs fees — everything is already included in the price you pay at checkout.

Responsibility & Risk

Once your order has been delivered to the shipping address, ownership and responsibility of the goods transfer to you. In the case of loss or damage, please contact both the carrier and our support team for assistance.

Customer Support

Email: contact@4xl.com